Privacy Policy

This Privacy Policy for ACE Affordable Courier Express (“we”, “us”, or “our”) explains how we collect, use, store, and share (“process”) your personal information when you use our services (“Services”), including when you:

Visit our website at www.GoACE.uk or any related website linking to this Privacy Policy.
Engage with us in relation to sales, marketing, or events.

If you have any questions or concerns, please contact us at Sales@GoACE.uk.

SUMMARY OF KEY POINTS

This summary highlights key aspects of our Privacy Policy. You can find more details by reviewing the full policy.

Personal Information: We collect personal data based on how you interact with our Services, the choices you make, and the features you use.
Sensitive Data: We do not process sensitive personal data.
Third-Party Data Collection: We do not collect personal data from third parties.
Data Processing: We process your information to provide and improve our Services, ensure security, and comply with legal obligations.
Data Sharing: We only share your data in specific situations, such as business transfers or legal compliance.
Data Security: We implement security measures but cannot guarantee complete protection against unauthorized access.
Your Rights: Depending on your location, you may have certain rights over your personal data, such as access, correction, and deletion.

For full details, please review the complete Privacy Policy.

What Information Do We Collect?
How Do We Process Your Information?
What Legal Bases Do We Rely On?
When and With Whom Do We Share Your Information?
Do We Use Cookies and Tracking Technologies?
How Do We Handle Social Logins?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information from Minors?
What Are Your Privacy Rights?
Do-Not-Track Features
Updates to This Policy
Contact Information
Reviewing, Updating, or Deleting Your Data

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide when using our Services. This may include:

Personal Details: Name, phone number, email, mailing address, job title, and contact preferences.
Account Information: Username, password, authentication data.
Payment Information: Billing address, debit/credit card details.
Device and Usage Data: IP address, browser details, language preferences, and interaction history.
Location Data: We may collect location data depending on your device settings.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process personal data to:

Create and manage accounts.
Deliver and improve our Services.
Respond to inquiries and provide support.
Process transactions and manage payments.
Send administrative communications.
Protect users and prevent fraud.

3. WHAT LEGAL BASES DO WE RELY ON?

Under GDPR and UK GDPR, we rely on the following legal bases:

Consent: You have given us permission.
Contractual Necessity: Processing is required to provide our Services.
Legal Obligation: Compliance with legal requirements.
Legitimate Interests: Improving our business operations.

4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share your personal information in the following scenarios:

Business Transfers: During mergers or acquisitions.
Legal Compliance: In response to lawful requests from authorities.

5. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?

Yes, we use cookies and tracking technologies to enhance user experience and analyze site traffic. See our Cookie Policy for details.

6. HOW DO WE HANDLE SOCIAL LOGINS?

If you register via social media, we may receive profile data (e.g., name, email). Refer to your social media provider’s policy for details.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain data only as long as necessary for legal or operational purposes. Once no longer required, we delete or anonymize your information.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement security measures to protect personal data. However, no online transmission is completely secure.

9. DO WE COLLECT INFORMATION FROM MINORS?

No, we do not knowingly collect data from individuals under 18 years old.

10. WHAT ARE YOUR PRIVACY RIGHTS?

You may have rights including:

Accessing and reviewing your data.
Requesting corrections or deletions.
Restricting or objecting to data processing.
Withdrawing consent (where applicable).

To exercise your rights, contact us at Sales@GoACE.uk.

11. DO-NOT-TRACK FEATURES

We do not currently respond to “Do-Not-Track” signals due to a lack of uniform industry standards.

12. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. The latest version will be posted on our website.

13. HOW CAN YOU CONTACT US?

For any privacy-related inquiries, please contact us at:

ACE Affordable Courier Express
Email: Sales@GoACE.uk

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

You may request to review, update, or delete your personal data by contacting us at Sales@GoACE.uk.

Links to External Websites

Our website may contain links to third-party websites for your convenience or additional information. Please note that we have no control over the content, privacy policies, or security of these external websites. Clicking on these links means you are subject to their terms and policies. We encourage you to review their privacy statements before providing any personal information. We are not responsible for any damages or issues that may arise from your use of external sites linked from our platform.